1. Visit an e-commerce website and survey the mode of payment allowed. Would you trust the site with your business?
I visited www.ebay.com which is one of most famous auction and selling site in the world to buy any products.
Payment mehods;
1. Credit card payments are given the first priority of purchasing by secured pay pal system used.
2. Personal / Bank cheques
3. Money Orders and Bank Deposit
are used as payment methods and i trust this wensite and i have never encountered any fraud or issues with this website so far in purchasing items.
2. What measures should e-commerce provide to create trust among their potential customers? What measures can be verified by the customer?
- Comprehensive security and privacy policies to safeguard the security and privacy of customer data;
- Implement security measures to protect the systems, servers and networks. Measures including installing firewall, SSL for pages collecting customer information, virus scanning software to detect virus with scheduled online updating for virus signature etc.;
- Strictly policies regarding collection, storing, modification and subsequent destroy of customer data. These policies should be strictly followed and made known to the customers;
- All customers should be pre-registered with unique username and passwords. The password should be forced to be renewed at a pre-set period.
Secure the web site by SSL certificate which is issued by trusted third party Certificate Authority like Verisign and Entrust can be verified by the customers where customer can view the certificate details, like issuer, and expiry date through web browser.
3. Visit the Verisign web site – what solutions does it offer for e-commerce?
VeriSign offers security advice and services to various sectors including Customer Products and Retail, Media and Entertainment, Financial Services, Public sectors, Health care and Life Sciences and Telecommunications by providing enterprise security services ,identity and authentication services and many more
Verisign is providing a wide range of solutions across various industries, from healthcare to financial service, and different size of companies, from SMB to big enterprise. Its solutions for e-commerce include issuing SSL Certificate and digital ID, Security Risk Management, Security Consultancy, Fraud Detection, and even mobile or wireless solution.
Reference:
http://www.verisign.com/
http://www.verisign.com/ssl/ssl-information-center/ecommerce-trust-ssl/
4. Visit the TRUSTe web site. Describe what services and solutions are offered.
· Web privacy seal – concerns measures to protect customers’ privacy;
· E-mail privacy seal – concerns measures in handling e-mails sent to customers;
· EU Safe Harbor seal – concerns compliance with international privacy laws in
US and European parties;
· International services – services for certifying foreign-language privacy policies
and administer disputes resolution in international level;
· Children’s privacy seal – concerns compliance with the Children’s Online
Privacy Protection Act (COPPA); and
· Trusted downloaded program – program for certifying download sites not
exhibiting surreptitious activities, and are distributed in a responsible manner.
Reference ;
TRUSTe, Retrieved 29th may 2009 from
http://en.wikipedia.org/wiki/TRUSTe
6. The use of digital certificates and passports are just two examples of many tools for validating legitimate users and avoiding consequences such as identity theft. What others exist?
Other than the use of digital certificates and passports, there are smart cards containing both the private and public keys and the use of biometric data for validating the legitimate users to avoid identity theft